A better way to make a record request
Government websites are notorious for being difficult...let's change that and create a new reputation!
Making FOIL transparent, efficient and human.
A UI/UX analysis defining user roles, stories and personas, and proposing user flows, goals and wireframes
Forget learning a new UI altogether, make a request through conversation, any time anywhere, with no downloading!
By designing a multi-step request process we can fulfill more requests and deliver less rejections.
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